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Many companies already know the benefits that come from implementing community support. Done well, peer-to-peer support can help businesses save time, reduce costs and offer even better customer support – all while keeping people talking about their brand and products. But for other companies, the thought of empowering customers to answer one another’s product or service questions is a more than a little Read more
We have some exciting new updates that are scheduled for release in September, including an update to the “Moderation Area” functionality which will provide a much better workflow and user experience for you moving forward. There are a few changes that you’ll notice after the release that we wanted to point out.
Dashboard & Main Navigation
First, you’ll notice in the main navigati Read more
